Frequently Asked
Questions
Get instant answers to your questions — from safety and fees to timelines and payment methods, we've covered everything you need to know. We handle payment transfers with full documentation and zero hidden surprises, and our FAQ reflects exactly how we work.
Is itsepay safe?
Yes. We operate with a PayPal Verified Business Account, and every transaction is handled with full transparency. We walk you through the process step-by-step and never ask for your PayPal password or sensitive credentials.
How long does the process take?
Transfers are usually instant. For sending and receiving, funds are processed immediately once confirmed. Receiving timelines depend entirely on the specific agreement and clearing terms arranged with the sender before the transaction begins.
What are your fees?
Fees depend on the total transaction amount and whether you are sending or receiving funds. We establish a clear, mutual agreement on terms before any money moves. Message us on WhatsApp to get an exact quote for your specific transfer.
Can I send money to any PayPal account worldwide?
Yes. As long as the recipient has a valid PayPal account, we can send the payment. This includes individuals, freelancers, businesses, and any other PayPal user anywhere in the world.
What payment methods do you accept for sending money?
We accept local payments through cash in Erbil, Al Rafidain (Super Qi), First Iraqi Bank (FIB), and FastPay. Once your transfer details are ready, message us on WhatsApp to get the specific account details and finalize your payment smoothly.
Which cities do you work with for sending and receiving?
We facilitate transfers across all regions of Iraq. You can seamlessly send or receive funds through our local network in all major Iraqi cities, including:
- Kurdistan Region: Erbil, Sulaymaniyah, Duhok
- Central & Capital Region: Baghdad, Kirkuk, Baqubah, Ramadi, Fallujah
- Mid-Euphrates & Religious Hubs: Najaf, Karbala, Hillah, Diwaniyah
- Southern Region: Basra, Nasiriyah, Amarah, Kut
No matter where you are located, you can coordinate with us directly via WhatsApp to arrange the most convenient local payout or deposit method for your city.